The health and wellbeing of our students and staff is our top priority. Therefore we have taken the decision to pause face-to-face appointments in our Advice Service from Friday 13th March, due to the fact the consulting rooms are small and unventilated. We feel this is the responsible decision to take to safeguard our community. 

You will still be able to access the same level of support and guidance from the Advice team by telephone and email. (In fact over two-thirds of advice is currently delivered this way.) 

Contact us: Please email us at su.advice@brookes.ac.uk with a summary of the issue. Please make sure you include your name, student number and phone number. An adviser will call or email you back. Please be aware we may be experiencing a high volume of requests. 

You can find up-to-date information and guidance from the University here: 
https://www.brookes.ac.uk/alerts/coronavirus/

 

 

Looking for information on how to secure your property?

Take a look here. 


Brookes Union Advice Service is here to provide advice and assistance on a whole range of issues. You can talk to us about:

 

 

Which includes:

 

 

Which includes:

  • Exceptional circumstances: if you are having personal or health problems that are affecting your study.
  • Appealing against a decision the University has made.
  • Raise a complaint about the University or you are facing disciplinary action.

 

 

  • What you need to know before you rent.
  • Check your tenancy contact with you before you sign it to help you avoid signing up to something that could be unfair or costly.
  • Problems with landlords, neighbours or fellow tenants.
  • Disrepair.
  • Recovering your deposit.

 

 

 

 

 

 

Which includes:

 

 

Which includes:

  • Student finance and help with problems concerning student loans or grants.
  • Debts that you are struggling to pay, budgeting worries you may have.
  • Banking services and income tax issue.

 

 

  • Checking entitlement to welfare benefits.
  • Advice on employment problems.
  • Consumer issues.

If you are not sure whether we are the right place to come to just get in touch and if we can’t help we will probably know who can.

You can get advice by calling in to see us in the John Henry brookes Building, phoning us on 01865 484770, or email us at su.advice@brookes.ac.uk.

 
 

Opening Times: 

 

Vacation Times

 

Monday

09:30 - 16:00

Tuesday

09:30 - 16:00

Wednesday

12:30 - 16:00

Thursday

09:30 - 16:00

Friday

12:30 - 16:00

 

Semester Times

 

Monday

09:30 - 16:30

Tuesday

09:30 - 16:30

Wednesday

12:30 - 16:30

Thursday

09:30 - 16:30

Friday

12:30 - 16:00